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AEA Minnesota Chapter Meeting - Architecting Enterprise Services
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We kick off 2017 with a guest from the AEA Chapter in Hungary. Click the link below for a brief introduction to what Tamás will be presenting.

When: Tuesday, May 16th
from 9:00 - Noon CDT
Where: Argosy University, Twin Cities
1515 Central Parkway
Eagan, Minnesota  55121
United States
Presenter: Tamás Nacsák and Dan Oehmke

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Event Announcement: Architecting Enterprise Services - Chapter meeting and community program, Tuesday, May 16, 2017.

Architecting Enterprise Services

Chapter meeting and community program
Tuesday, May 16th, 2017
9:00 AM - Noon


Argosy University, Twin Cities
1515 Central Parkway
Eagan, MN 55121

Registration is required on Eventbrite
Cost: $27.50 (this includes a fee charged to the AEA by EventBrite)

We kick off 2017 with a guest from the AEA Chapter in Hungary. Click the link below for a brief introduction to what Tamás will be presenting.

Tamás Nacsák

Architecting Services for the Enterprise

For the last several years, services have been all the rage in IT. Talking about services is a sure-fire way to signal that the IT organization is trying to be more responsive and customer-focused.The problem is that various parts of an organization often model services in entirely different ways.IT organizations can no longer afford to leverage independent processes and tools to manage their service architectures — the rate of change and the velocity of business in the digital era is just too great. To compete today, an enterprise must have a crystal clear understanding of the services it delivers to its customers — and then be able to orchestrate its entire delivery model around them. IT’s ability to create and use a shared, unified service model in every aspect of planning, delivery and management will be critical to achieving this strategic goal.


Tamás Nacsák is the Chief Enterprise Architect at Magyar Telekom.

Tamás joined Telekom in January 2014. His role is to contribute in designing future proof enterprise solutions for Magyar Telekom. Beyond involvement in local activities, he has a significant role in contributing to Deutsche Telekom initiated projects.

Tamás has 20 years of software development, consulting and enterprise architect experience in the Telco market. He gained extensive knowledge and practice in leading expert teams.

Tamás has worked for large telecom players, such as; DT operations, Vodafone, Orange, Telekom Austria Group and Netserv overseeing Mobile, Landline, ISP and TV business activities.

Tamás holds an MBA (Management and Finance) and a BSc (Informatics, and Technical Education).

Dan Oehmke


Introducing ITIL and Architecting IT Service Management

ITIL is the most widely accepted framework throughout the world for IT Service Management --- a holistic approach to optimize business operations by architecting, delivering and continually improving effective IT Services and supporting capabilities.  This session will introduce Enterprise Architects to ITIL and the principles and benefits of IT Service Management, including a high-level overview of the structure, concepts and processes of the ITIL Service Lifecycle to design, build and deliver holistic IT Services.

By understanding and leveraging the ITIL framework and associated best practices, Enterprise Architects can expand their expertise from designing technical platforms to architecting holistic service solutions that fit their organization’s strategy; they can help ensure service solutions are successfully built, tested and implemented, as well as effectively and efficiently delivered by Operations; and they can assist with the continual improvement of technical components as well as the entire fabric of a service.


Dan Oehmke is the Manager of Enterprise Service Desk for Minnesota IT Services. In this role, he leads a team of 120 in the execution of Service Management initiatives and 24x7 Service Desk and related operations.

Dan is a United States Army veteran and Airborne Ranger infantry officer with 37 years management experience in military, government, non-profit and corporate sectors. His IT responsibilities have included IT Service Management, Product Management, Project Management, Service Desk, Change Management, Systems Security & Access, Asset & Configuration, Service Catalog, Client Relations, Training, etc. He has managed up to 200 employees and $80,000,000 of IT services, directed solutions development in support of 45,000 end-users, and administered a portfolio of over 100 IT projects. Dan is a Past President of the National Association of State Technology Directors and previous board member of the local itSMF chapter.

As an accredited ITIL instructor, Dan holds numerous credentials to include ITIL Expert, Distinguished Professional in IT Service Management, ISO 20000 Manager and Project Management Professional, Certified Process Design Engineer. He is also graduate level MBA instructor and holds an MBA from the University of St. Thomas. 


8:00 - 9:00 Networking & refreshments

9:00 - 9:15 Introduction, chapter business

9:15 - 10:30 Tamás Nacsák

10:30 - 10:45 Break

10:45 - 11:45 Dan Oehmke

11:45 adjourn and lunch

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